Para além de ler, escrever e contar, a alfabetização do século XXI deveria possibilitar aos jovens aprender novas competências que há 20 anos não eram tidas como essencias. É esse um dos pontos fortes de um inquérito realizado para a AOL Time Warner Foundation: "The survey found that a significant majority of respondents place 21st century literacy skills, such as technology competency, critical thinking, media literacy and communication skills, at the top of education priorities. Ninety-two percent of respondents think that young people need different skills today than they did 10-20 years ago, while only 42 percent felt that young people are being taught the critical skills needed for success in the 21st century, either in school or in other settings". (Fonte: Benton Communications Policy)
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